Off to uni this Autumn? Books bought, halls sorted? Don't forget to make sure you have had your Meningitis ACWY vaccine, living closely together in halls increases chances of infection. Call us to book a nurse appointment before you go, it could save your life.
The results are in for the annual GP Patient Survey! We are very pleased that 100% of those that responded had confidence and trust in the healthcare professional they saw or spoke to and 91% of respondents described their overall experience as good - thank you. The full results are available here:
GP Patient Survey
We have had a massive 131 hours of clinical time wasted so far this year by patients not turning up or cancelling their appointments so we would like to say a huge thank you to the 2,081 patients who did come to their appointments in May!! Remember if you don't need it, please cancel it.
Have you had your MMR? Did you know in the first 4 months of this year there have been 663 confirmed cases of mumps in the South West alone, more than half of these between 15-24 years old. If you haven't had yours book an appointment with our nurse today.
Extended Hours Surgeries
Following patient feedback we are now able to offer early morning extended hours surgeries on Tuesdays and Fridays, on these days we have two GPs starting their clinics at 7.00am and on Fridays we also have a nurse clinic. We hope this helps our early risers!
Please click below to see plans for the proposed new surgery in Prestbury Road
Plans for the proposed new surgery.pdf
Any comments or suggestions should be sent in writing to our PPG at email@example.com and they will be collected and responded to at our next PPG meeting on Tuesday January 15th 2019 5.30-6.30pm at the surgery - please do come along, all welcome !
Students: check you've had your meningitis jabs
Cases of meningitis are on the increase so it's especially important that students at colleges and universities have appropriate vaccinations to help combat these potentially deadly diseases.
We routinely write letters to our patients inviting them for jabs, but if you've missed yours or know other students that haven't had their jabs, please call to book an appointment with a free jab at your GP surgery or university medical centre. For more information go to our Teen Health page.
We walked 6.5k and raised more than £370 for Alzheimer's Disease research
Congratulations to the RC Angels, who completed the Memory Walk at Pittville Park, Cheltenham on Sunday 7th October.
There was a fantastic family atmosphere with people of all ages and physical abilities including those in wheelchairs and those in pushchairs. Sir Geoff Hurst, one of the heroes of England's 1966 World Cup victory was the special guest who launched the walk.
New total: The team raised £350.40 for the Alzheimer's Society
Practice Manager Mrs Mandy Lewis said "We are delighted with the amount raised and proud of the team who put their best feet forward for a cause we all support."
If you'd like to donate, go to our Just Giving website here ....or make a donation next time you visit the surgery.
Royal Crescent Surgery is committed to supporting carers and sufferers of dementia. We talk the talk and now we've walked the walk!
If you have ideas on how we could improve our services, please write to us at the surgery.
Appointments and reasons why your clinician might be running late
We always ask you to be patient patients and it's a fact of life here at the surgery that doctors give patients the time they need, so you might still be waiting to be seen after your appointment time.
There's rarely a single reason why but as a result of monitoring patient feedback, our Patient Participation Group has produced this handy explanatory guide about appointments and why your clinician might be seeing you later than expected.
Click here to read