Patients on long-term medication can order repeat prescriptions in a number of ways:
- In Person - just drop your repeat slip off at the surgery.
- Through your nominated pharmacy - ask your preferred pharmacy to do the ordering for you.
- Online - register for SystmOnline and order your repeat prescriptions securely direct from your patient record.
We do not accept requests over the telephone.
If you are unable to order one or more items on the SystmOnline web page, this may be because you are ordering too early or your medication needs to be reviewed by a doctor.
If you have a valid reason for an early prescription request, for example, you're going on holiday, please let us know.
If you regularly take medication which is not on your repeat list, you can use the free text box on SystmOnline to order or come in to reception and complete an orange request slip.
Please allow 48 hours for processing regular repeat medication and up to 5 days for medications not on repeat, as these have to be authorised and issued by a doctor.
Requests received AFTER 2pm may take an extra day.
Please DO NOT request an item you have never had before without speaking to a doctor.